FAQ Frequently Asked Questions About Notary Apostille And Live Scan

Available Everyday 📅 (9AM-7:30PM)

💡 General Frequently Asked Questions

Do I need to bring anything to my appointment?

Yes, certain services require specific items or documents. The exact requirements depend on the service you need. Please refer to the links below where we outline everything you need to bring.

Notary
Apostille
Live Scan Fingerprinting
Ink Cards Fingerprinting

If you have any questions feel free to reach out and ask. We're here to help!

Do you have an office?

We're strictly mobile only so we can meet clients whenever and wherever they need us. We come to you, so there's no need to go to an office. This makes it easier and more flexible to set up your appointments.

What payments do you accept?

We accept a wide range of payment methods to make things as easy as possible for you.

Cash
Zelle
Debit cards
Credit cards (3% surcharge)
Mobile wallets like Apple Pay and Google Pay
ACH transfers
Business checks

What are your hours?

We're here for you everyday from 9am to 7:30pm.

If you need different hours, please contact us and we’ll do our best to make it happen.

Monday: 9 AM – 7:30 PM
Tuesday: 9 AM – 7:30 PM
Wednesday: 9 AM – 7:30 PM
Thursday: 9 AM – 7:30 PM
Friday: 9 AM – 7:30 PM
Saturday: 9 AM – 7:30 PM
Sunday: 9 AM – 7:30 PM

Hablas espanol? Do you speak spanish?

Sí, estamos encantados de ayudar a cualquier cliente que hable español. No soy abogado y, por lo tanto, no puedo ofrecer asesoramiento legal sobre inmigración ni sobre cualquier otro asunto legal.

Yes, we are glad to help any spanish speaking clients. I am not an attorney and, therefore, cannot give legal advice about immigration or any other legal matters.

Why is there a surcharge for credit card?

Credit card companies charge businesses a small fee for each transaction. To keep our prices competitive and offer the convenience of credit card payments, we include a small 3% surcharge. There are no fees for other payment methods like cash, zelle, debit, ACH transfer, and business checks.

🖋️ Notary Frequently Asked Questions

Can you notarize without ID? [2 credible witness]

Yes, it is possible under CA law. If a signer does not have acceptable ID, they may still be notarized using the oath of 2 credible witnesses to verify identity. Both credible witnesses must have ID, either a driver’s license, state ID or passport.

Both Credible Witnesses must swear or affirm under oath that:

The signer is the person named in the document.
You know the signer personally.
You believe it would be difficult or impossible for the signer to obtain another form of identification.
The signer does not have any ID that could be used to verify their identity.
You do not have a financial interest and you are not named in the documents

Can you notarize online or remote?

No, CA does not allow remote or online notarizations at this time.

Can I use a picture of my ID or digital ID?

No, CA law requires a physical identification document in order to verify identity for notarizations.

Can you make a document for me?

No, CA law does not allow notaries to create any documents or give any advice in relation to any legal documents or matters. Contact an attorney for legal help.

Can I use expired ID?

CA law allows expired ID up to 5 years, but unexpired ID is preferred.

Can you provide witnesses for my documents?

We are happy to provide witness services for your important documents. Please provide all the details when scheduling your appointment. We will then handle all the necessary arrangements so everyone can attend on your chosen date.

How much do your notary services cost?

Our amazing pricing starts at just $55. We offer tailored quotes based on your specific needs. Contact us today to discuss your needs and experience the convenience we offer.

🌍 Apostille Frequently Asked Questions

What is an apostille?

An apostille is a certificate issued by the Secretary of State that authenticates the signature of a public official on a document so it can be used in another country.

An apostille certifies:

The authenticity of the signature of the public official who signed the document
The capacity in which that public official acted

The apostille does not validate the contents of the document.

My documents are from out of state, can you still help?

Yes, we can mail your documents to the correct Secretary of State for apostille processing in the issuing state.

While mailing may extend the turnaround time, we also work with trusted couriers in other states to help speed up processing whenever possible.

Can I remove the staples from my apostille?

No, never remove the staples. The staples are part of the official authentication. Removing them can invalidate the apostille and cause the receiving country to reject your documents.

If the staples are removed, you may need to restart the process and get a new apostille issued. Always keep your apostilled documents exactly as you received them.

Can you apostille for my country?

We may be able to help but it depends on the destination country. If your country is a member of the Hague Apostille Convention, we can process your apostille quickly and directly through the CA Secretary of State.

If your country is not a member, the process involves extra steps such as federal level apostille / authentication, embassy legalization, and sometimes even a 4th level of authentication. These additional steps require more time, cost, and coordination.

Not sure about your country? Reach out and we’ll check for you.

How much do apostilles cost?

Our full service apostilles save you hours of time and start at just $169 up to $369 for the first document. Second document up to 50% off. Apostille pricing depends on a few details:

Number of apostilles needed
In-state or out-of-state processing
Level of authentication required (state, federal, embassy)
Value, standard or expedited service
Driving distance for pickup and delivery
Translation service

Tell us a bit about what you need, and we’ll send you a quick quote.

🌍 List Of 82 Hauge Apostille Member Countries

We process apostilles for the following 82 countries. These countries usually only require a state level apostille in order to be used internationally.